Page 31 - 2018 Annual Report

Call Center

Calls to Call Center
911: 551,402

Administrative: 412,334

963,736

Call Center Total:

911 Calls by Source 911 Call Breakdown

VOIP Text
31,776 64,843
5.8% 1.2%

Wireline Wireless
48,260 464,882
8.6% 84.3%

421,653

Computer Entries
Computer Entries
Sent
Sent
Alternatively Handled Calls
to Dispatch
Alternatively Handled Calls

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